HOW TO MEASURE
A perfect-fitting dress starts with perfect measurements. Before ordering a made-to-measure dress from us, we strongly encourage finding a professional local tailor who can help you measure accurately. Here, we\'ll show you which measurements are needed and how to correctly take them. Warning: measuring yourself at home is trickier than you think! For best results, always have your measurements taken by a professional local tailor.
The dress doesn't include any accessory, such as wedding veil, gloves, etc.
in original picture. Bidding is for one dress only.
Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, We can not guarantee that the color of the dress will be exactly the same as the photos you saw.
In order to make the dress fit for you, please give us your exactitude size and exact color requirement when placing an order.
1). Please list your special requests (color, packages, value of declaration, etc.) in the REMARK when you make payment. The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 3 to 15 working days upon receipt of payment.
2). Any items you order shall be only shipped after your payment is received by the Third Party (Bank ) We ship the item for customers through Chinapostair, EMS, UPS, DHL, Fedex or Air Mail, according to actual situation .
3). You will be notified by email with the tracking number once your package be shipped out. Delivery time shall based on different countries or regions around the world.
4). As for the delivery destinations (your address) where only DHL or UPS are available, if it is the so called remote area by DHL or UPS, the additional fee shall be paid by the buyer.
5). We shall not take the responsibility for any shipping accidents, delays or other matters result from shipping carriers or force majeure reasons.
6). For package missed on the way to the destination, we would try our best to contact with the express company and update the latest information for you. However, there may be some delayed reply because of the time difference.
We realize that it is difficult to purchase a wedding dress over the Internet, and we really want you to be happy with your purchase.
Please contact us firstly when there is a problem with items you received.
Please contact us firstly before sending items back to us, and we don't accept returns without contacting us. We just accept returns on standard size wedding gowns in perfect, brand new condition (no smoke scents, no makeup stains, no alterations).
Dress(es) must be sent back within 3 days from the receipt day.
For exchanges, the clients pay all shipping cost.
For returns, a 30 % restocking fee will be charged on all returns.
1) We guarantee that the goods have subject to rigorous quality checks to ensure that the goods you receive with good quality.All items are professionally packed with great care to ensure safe delivery.
2) If there is product quality, or parts incomplete so long as you are able to present the relevant explanatory materials, we will provide you with return service.
3) Responding every single problem that you met in short time ASAP and do everything in reach to solve them ,do our best to let every customer be satisfied with our items and service.
4) Being totally honest with everything you want to know, no lies between seller and customer.
1) We deeply hope that you are pleased with your purchase from us.
2) Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It`ll just take you 1 minute.
3) Please don\'t hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction. If you are not satisfied, please feel free to let us know, we will try our best to resolve the problem for you.
4) Our job is to make your purchasing be a worry-free experience. Thank you!
Hope You Enjoy Your Shopping!!