EMS: about 5-7 days to arrive
Express delivery: around 5-7 within a working day to arrive
International airmail: About 2-8 weeks to arrive
Your satisfaction is the most important for us. After your package arrives, we encourage you to check and make sure that the clothing or clothing has been standardized to the standard or your specified custom measurement. Try your clothes or clothes as soon as possible without removing the markers, alter, or wash clothes.
If you are returning or exchanging clothes, clothes or accessories, please make sure they are in their original state - unworn, brushing, unchanged, intact, clean, lint and hair with complete and additional label.
Defective, damaged or Misshipped items
Defective, damaged or shipped goods are eligible for full refund. When asking for your refund, please be prepared to provide the photo of the customer service clearly showing the item's problem. If you think your items are damaged during shipping, the customer service will be required for the photos of the damaged package, as well as the "damage proof" document from you delivered to the carrier to process your refund.
Adjust the size or fitting problem
As with all our clothes and hand sewn and tailored, the finished dress may vary by approximately a 1 inch metric in either direction. To make sure your project will remain fully for you, our tailor has extra fabric at the seams to allow small size modifications to easily create our skirt.
The item is not the size of your order
Should your project different size of your orders more than an inch, we encourage you find a local tailor made specifically for adjustment. We will be happy to reimburse you reached 100% of the price of the product cost in tailoring. If you choose this option, please remember that from your tailor to request a receipt, as the request is repaid, it must provide a copy of it.
1 if you have any questions or concerns, please feel free to contact us, we are willing to serve you as we can. Welcome to email us, we will give you a satisfactory answer.
2 if you feel satisfied, please give us a positive feedback and 5 star DSR, thank you very much!
3 if you are not satisfied with the project or service in any case, please contact us before leaving any feedback, DSR scores low or take any action. Please give us a chance, for you to exclude the difficulty and anxiety.